Welcome to Alam Rugs, a trusted manufacturer and exporter of premium handmade and custom carpets. Your privacy is important to us, and we are committed to protecting your personal information while providing a secure and seamless browsing experience on our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit alamrugs.org, contact us, request quotations, place orders, or communicate with our team.
Information We Collect
Personal Information
When you submit forms or contact us, we may collect:
1. Full Name
2. Email Address
3. Phone Number
4. Company Name
5. Shipping/Billing Address
6. Business Inquiry Details
Technical Information
While browsing our website, certain data may automatically be collected, such as:
1. IP Address
2. Browser Type
3. Device Information
4. Pages Visited
5. Time Spent on Website
6. Cookies & Analytics Data
How We Use Your Information
The information collected is used responsibly for business and customer support purposes, including:
1. Responding to inquiries and quotation requests
2. Processing orders and export documentation
3. Providing customer support and communication
4. Improving website functionality and performance
5. Sending updates about products, collections, or company news
6. Preventing fraud, spam, or unauthorized access
Cookies & Tracking Technologies
Our website may use cookies and analytics tools to enhance user experience. Cookies help us:
1. Remember visitor preferences
2. Improve website speed and navigation
3. Analyze visitor behavior for better performance
4. Deliver a smoother browsing experience
Data Protection & Security
At Alam Rugs, we implement modern security measures to keep your information safe and confidential. We use secure servers, encrypted communication methods, and restricted access systems to protect user data against:
1. Unauthorized access
2. Data misuse Alteration or disclosure
3. Cybersecurity threats
Sharing of Information
We respect customer privacy and do not sell, trade, or rent personal information to third parties.
Information may only be shared with:
1. Shipping and logistics partners
2. Payment processing providers
3. Legal authorities if required by law
4. Trusted service providers supporting website operations
International Customers & Export Business
As an international carpet exporter, Alam Rugs may communicate with clients worldwide. By using our website or submitting information, users acknowledge that their data may be processed for export inquiries, shipping coordination, and international business communication.
Third-Party Links
Our website may contain links to external websites, social media platforms, or partner services. We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review their individual privacy policies before sharing information.
User Rights
Visitors and customers have the right to:
1. Request access to their personal data
2. Correct inaccurate information
3 Request deletion of personal data
4. Withdraw marketing communication consent
5. Ask questions regarding data handling practices